Good morning, everyone:
As of 7:00am Pacific time today, call recording playback is experiencing some disruption. Streaming recordings may not play, and download attempts may open a blank tab without initiating the download. We are currently investigating and this post will be updated as additional information becomes available.
UPDATE - 7:50a PDT: A recently updated API required an additional parameter to be set. This has been addressed and all recording playback and download functions are now operational.