This feature needs to be enabled on the back end for your account by a member of the Dialsource Support or Implementation teams. It allows you to designate one of your Agent Groups as an Admin group that can view and manage all Campaigns, while the rest of users can only view Campaigns that they're a part of. This is useful for large companies with many Campaigns, enabling most users to only see Campaigns that are relevant to their teams.
When the feature is enabled, a new “Admin” button will appear in the Agent Groups section. Click the button to select your Admin group.
Make sure all users who need Admin access are in the group you're going to be using, then select that group from the dropdown and click Submit.
Once submitted, members of the Admin group will see a button appear in the Campaigns tab that allows them to toggle between viewing all Campaigns and viewing their Campaigns.
Users who are not members of the Admin group will only see Campaigns they have access to. The "Show Your Campaigns/Show All Campaigns" button won’t be visible.