Drew

Total activity 254
Last activity July 19, 2019 17:40
Member since September 26, 2017 21:47

Following 0 users
Followed by 0 users
Votes 68
Subscriptions 163

Activity overview

Latest activity by Drew

Drew commented, September 07, 2018 14:43
Dev has confirmed this resolved.
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- Drew
- September 07, 2018 14:43
- 0 votes
Drew commented, August 06, 2018 13:53
Hi, Benjamin. Yes, the new UI will look and function the same in both Lightning and Classic.
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- Drew
- August 06, 2018 13:53
- 0 votes
Drew commented, August 03, 2018 17:39
Barb, the UI will look identical for all users. The first screenshot above shows an agent on a call, so it will look like that for your Outbound users.
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- Drew
- August 03, 2018 17:39
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Drew created an article, August 03, 2018 16:47
Denali Release Update
1. News and Updates
2. Announcements
Hello, Denali Climbers. As the day approaches for the newest version of Denali to be unveiled, we wanted to provide a quick update on the process. Because this is by far, our most groundbreaking an...
- Drew
- August 03, 2018 18:38
- Updated
- 2 followers
- 0 comments
- 0 votes
Drew commented, July 31, 2018 17:05
Hi, Brock. I've let Shannon and Amanda know you'd like to discuss this in more detail.
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- Drew
- July 31, 2018 17:05
- 0 votes
Drew created an article, July 16, 2018 21:57
Denali Updates: Sneak Preview of 8/8 Release
1. News and Updates
2. Announcements
Good day, Denali climbers! Today marks a much anticipated day for DialSource: the introduction of some of our biggest features in recent history! We've been hard at work for many months on these up...
- Drew
- October 16, 2018 17:37
- Updated
- 4 followers
- 4 comments
- 4 votes
Drew commented, June 12, 2018 00:16
Good afternoon, DialSource users: Today presented a new challenge in the form of a Campaign Worker inefficiency which caused system-wide slowdowns. This issue began at approximately 11:30a PT and w...
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- Drew
- June 12, 2018 00:16
- 0 votes
Drew created an article, June 11, 2018 19:02
Denali Service Announcement 6/11/18
1. News and Updates
2. Announcements
Afternoon all: Denali is experiencing intermittent delays at the moment. We're checking into it presently and will get a status update here as soon as possible. Systems Involved: Campaigns (Star...
- Drew
- July 19, 2018 15:35
- Updated
- 3 followers
- 1 comment
- 0 votes
Drew created an article, May 22, 2018 13:50
Denali System Status: 5/22/18
1. News and Updates
2. Announcements
Good morning, DS Users. We are currently investigating some reports of slowness at the moment. Nothing further to report yet, but we'll keep this post updated with the current status and updates. ...
- Drew
- May 22, 2018 14:04
- Updated
- 1 follower
- 0 comments
- 1 vote
Drew created an article, February 14, 2018 17:45
Denali: Potential Latency Notice 2/14/18
1. News and Updates
2. Announcements
Good morning, Denali users: We are seeing some latency in the response times from one of our providers. The provider in questions has been engaged on the notice and we are working to get more infor...
- Drew
- February 14, 2018 19:06
- Updated
- 1 follower
- 0 comments
- 0 votes